17 November 2024

AI (Artificial Intelligent) needs Human Touch too








This will be an interesting blog produce because I had a lot thinking before I post this. The title of the video will be called 'AI which is (Artificial Intelligence) needs human touch'.

The reason I come up with the blog post because at my workplace, I manage Microsoft Intune from Microsoft 365 and I observe for many years that people and organisations always rely on Automation.

It is good that AI does the job for humans, but the people and developers never grasp to understand that AI still need human touch and human interaction.

For example, end users complain that the Apps does not update automatically or synchronise.

This is sometimes because they are not connect to the Wi-Fi to do the update or email does not sync. Even the syncing does not always work, this still requires human interaction to use the phone to swipe the phone to manually sync so the end users see new incoming email messages.

I realise the end users are so rely on everything Automated, they become lazy and useless. It is not the fault of technology. Technology does its best by make thing better. But it still requires end users to manually check, this is the reason why AI needs human touch.

I made a YouTube video using the Star Trek's V'ger which will come out soon, analogy because it does not matter how intelligent V'ger (Voyager 6) is, it became not just self-aware, but it gain conscious and sentiment. Now asking for a human touch because being intellectual logical is not enough so the solution is it requires emotions to learn and evolve.

It is very important in the Technology world that end users and people in Technology should not rely on anything Automated because it still need human interaction to do maintenance when things goes wrong and start using your brains to maintain.

Here is a clip below of the unofficial V'ger Translation: